Properly serviced systems minimize problems and downtime with preventative care and parts replace. Our Extended Maintenance Agreements are the most economical way to ensure your document printing and imaging systems are always ready to perform.

Our Maintenance Agreement includes:

• All parts and labour including travel time.
• Exceptionally courteous and responsive technical service support.
• Diagnostic or on-site setup and re-configuration services.
• Diagnostic phone service to minimize downtime.
• 4-hour on-site response window – 1-hour on-site emergency response.
• Factory trained technicians who specialize in the units we sell and service.
• Original manufacturers’ parts stocked for proper part replacement.
• Free loaner unit.
• Regularly scheduled maintenance calls.
• Manufacturer-backed technical support services.
• Free “discovery” consultation to ensure a positive document solution has been provided to meet your needs now and in the future.
• Trade-up program for units that have been maintained by our service organization.
• Discounted consumable pricing on OEM or remanufactured products.
• With a well-stocked inventory of original manufacturer’s parts, CNC Office Systems ensures service performance at the highest level.