Why is an Extended Maintenance Agreement important?

The importance of proper maintenance on today’s high-tech equipment is an ever-growing concern. Proper maintenance schedules ensure efficient and productive running time. Poorly maintained equipment can be far less efficient and more costly to run. Costs incurred vary from loss of productivity to major component failure.

We at CNC Office Systems Limited believe in properly servicing and maintaining your office equipment. Whether it is a Fax machine, Copier, Printer, or a Multifunctional unit, proper preventative care and parts replacement is important to the life and durability of the unit and return on your investment.

At CNC Office Systems Limited, all of our technicians are factory trained with actual hands-on experience and full technical knowledge of your unit to be able to provide the very best in care and maintenance. Original manufacturers’ parts are stocked to ensure incomparable performance.  

What value does CNC offer YOU on a Maintenance Agreement?

• All parts and labour including travel time.
• Exceptionally courteous and responsive technical service support.
• Diagnostic or on-site setup and re-configuration services.
• Diagnostic phone service to minimize downtime.
• 4-hour on-site response window – 1-hour on-site emergency response.
• Factory trained technicians who specialize in the units we sell and service.
• Original manufacturers’ parts stocked for proper part replacement.
• Free loaner unit.
• Regularly scheduled maintenance calls.
• Manufacturer-backed technical support services.
• Free “discovery” consultation to ensure a positive document solution has been provided to meet your needs now and in the future.
• Trade-up program for units that have been maintained by our service organization.
• Discounted consumable pricing on OEM or remanufactured products.